Frequently Asked Questions:

pcexporters.com is a B2B web portal that connects traders, exporters, distributors, retailers, and importers of computers, mobile phones, and consumer electronics products. Our platform facilitates seamless trading and offers various tools to help businesses grow.

pcexporters.com was launched in 2004 with the vision of creating a dedicated B2B platform that connects traders, exporters, distributors, retailers, and importers of computer components, mobile phones, and consumer electronics products.
Since its inception, pcexporters.com has grown to become a trusted and leading online marketplace for the IT trading industry. Over the years, we've continuously expanded our services, adding more product categories and features to support our growing global community of members. Today, we serve thousands of businesses worldwide, facilitating secure and efficient trade relationships that help our members succeed in the highly competitive IT, Mobile phones and Consumer electronics markets.

To create an account, click on the "Join Now" button on the homepage and fill out the required information. You will receive a verification email to verify your address. After reviewing the provided information, the admin will approve your account. This process may take up to 12 hours.

To reset your password, click on the "Forgot Password" link on the login page. Enter your registered email address, and you will receive instructions to reset your password.

To delete your account, please contact our customer support team via the Contact Us"page or email us at [email protected] with your request.

To update your profile information, log in to your account, go to the "My Account" section, and click on "Edit Profile." Make the necessary changes and save. The changes may take up to 12 hours to take effect.

Please send us an email request from the registered email address to change your profile information. We will help you to update your profile.

The changes may take up to 12 hours to take effect. If the problem persists, please contact the support team.

To change your email address, please contact us with your request.

You can contact customer support by visiting the Contact Us"page and filling out the support form. Alternatively, you can write an email to us.

If you were able to login a while ago and now you are not able to login, there is a possibility that your account is suspended on your request or you have violated our terms of use or are involved in a suspicious activity. We take such matters seriously to maintain the integrity and safety of our platform. You are suggested to use the Contact Us" page to contact our support team to help you further.

Yes, you can appeal a suspension decision by contacting our support team. Provide all relevant details and any evidence that supports your appeal. Our team will review your case and get back to you with a decision.

If you encounter a technical issue, please contact our technical support team via the Contact Us" page or write us an email

To keep your account secure, use a strong password, enable two-factor authentication, and avoid sharing your login details with others. Regularly review your account activity for any unauthorized actions.

You can find the platform's terms and conditions at the bottom of the homepage or by visiting (http://www.pcexporters.com/pages/terms).

Premium members receive benefits such as increased visibility, priority listing, unrestricted access to buyer's contact information, access to premium leads, enhanced support services, and much more. To learn more about our Premium plans, please visit https://www.pcexporters.com/home/membership

To upgrade your membership, go to the "Upgrade to Premium" section in your account or on the Home page and choose the desired plan. Follow the instructions to complete the payment process. Alternatively, you can visit https://www.pcexporters.com/home/membership

The annual fee for our basic Premium membership starts at US$ 995.00. However, we have Premium Plus and Premium Gold plans with the annual price as US$ 1395.00 and US$ 1795 respectively. These plans come with additional benefits. To learn more, you can visit https://www.pcexporters.com/home/membership

We accept PayPal, and Bank transfer as payment methods. Please contact us if you have any further questions regarding the payment methods or bank account information.

You can contact the sales team by visiting the Contact Us page and filling out the support form. Alternatively, you can write us an email and our sales team will contact you.

Sorry, currently we do not have any monthly payment plan. You can consider any of our annual plan as it gives best value for money.

Our basic membership is free to have a trial of our services. We do not offer any free trial of our Premium membership.

You can find the invoices of your Premium membership payments online. Please login to your account and go to My Profile page and go to Billing / Invoices link on the left side menu.

To maximize the value of your membership, we recommend the following steps:
1. Complete Your Profile: Make sure your company profile is fully completed with detailed information, a professional logo, and accurate contact details. A well-rounded profile attracts more attention from potential buyers and suppliers.
2. Regularly Post Trade Leads: Posting frequent and detailed trade leads (both buying and selling) increases your visibility on the platform. Be specific about your products or requirements to attract the right connections.
3. Engage with Buyers and Suppliers: Actively engage with potential business partners by responding promptly to inquiries and initiating contact with other members who match your business needs.
4. Stay Active: Log in regularly to stay up-to-date with the latest trade leads, industry news, and opportunities available on the platform.
5. Contact Our Support Team: If you need personalized advice or assistance, don’t hesitate to contact our support team. We’re here to help you make the most of your membership.
By following these steps, you should begin to see more engagement and opportunities arise from your membership.

A buying lead (WTB) indicates that you are looking to purchase a product

A selling lead (WTS) indicates that you are offering a product/stock for sale.

To post a buying lead, log in to your account, go to the "WTB or Post Buying Lead" section, fill out the form with the required details and submit. After approval, your WTB trade lead will be broadcasted to related suppliers.

To post a selling lead, log in to your account, navigate to the "WTS or Post Selling Lead" section, provide the necessary information and submit the form. After approval, your WTS trade lead will be broadcasted to related buyers. Please note that only Premium members are eligible to post a Selling lead.

To manage your leads, log in to your account and go to the "My Account" section and click on “My Trade Leads”. Here, you can view, edit, or delete your existing leads.

Yes, It is recommended that you list multiple products in one lead by specifying the details in the description section when posting a lead.

Posting a Buying lead (WTB) is free during your trial period, but to post a Selling lead (WTS) you are required to join Premium membership. To learn more, have a look on ourPremium plans.

To enhance your listing, use appropriate images, detailed descriptions, competitive pricing, and if you are not already a Premium member, consider upgrading to a premium membership for increased visibility.

You may be receiving multiple emails from pcexporters.com because you are subscribed to various product categories, including their trade lead emails, updates, and newsletters. We understand that receiving too many emails can be overwhelming, and we provide options to manage your email preferences.

To manage your email preferences, log in to your account on pcexporters.com and navigate to the "My Account" section. From there, go to the "Email Preferences" page where you can customize the types of emails you receive and adjust your preference.

If you continue to receive unwanted emails after updating your preferences, please contact our support team at [email protected]. Provide details of the issue, and we will assist you in resolving it.

If you decide to re-subscribe to emails, go back to the "Email Preferences" page in the "My Account" section and check the boxes for the types of emails you wish to receive. Save your preferences to start receiving those emails again.

Staying subscribed to trade leads emails keeps you informed about the latest opportunities and updates relevant to your business. It allows you to stay competitive and respond quickly to new leads and offers.

To report fraudulent activity, contact our support team immediately via the Contact Us"page or write an email with all the relevant details.

Yes, we prioritize data security and use advanced encryption and security protocols to protect your information. For more details, visit our "Privacy Policy" page.

Verify the authenticity by checking their profile, and communicating with them directly, regularly reading Site Alerts. Premium members are often more reliable due to the verification process.

If you notice any suspicious activity on your account, report it immediately to our support team. Change your password and review your account settings to ensure your information is secure.

If you receive a suspicious message, report it immediately to our support team via the Contact Us page or write us an email. You are encouraged to visit our Safe Trading tips page regularly.

The search function allows you to quickly find companies, selling leads, and buying leads. By entering keywords into the search bar, you can perform a comprehensive search across our platform. By default, the search results will show selling leads, but other types of search results, such as company names and buying leads, are also available and can be viewed by clicking the respective tabs in the header.

You can perform three main types of searches: Company search, Selling lead search, and Buying lead search. Each search type helps you find specific information relevant to your needs, whether you are looking for potential business partners, products for sale, or buyers for your goods.

To perform a Company search, enter your keywords into the search bar and then click on the "Companies" tab in the search results header. This will filter the search results to show only the companies that match your search criteria.

By default, the search results show Selling leads. Simply enter your keywords into the search bar, and the results will display relevant selling leads. You can also click on the "Selling Leads" tab if you have navigated away to other search types.

To perform a Buying lead search, enter your keywords into the search bar and then click on the "Buying Leads" tab in the search results header. This will filter the search results to show only the buying leads that match your search criteria.

The search results display a list of relevant items based on your search criteria. For company searches, it shows company names, brief descriptions, and contact details. For selling and buying leads, it shows the product details, lead descriptions, and contact information. Additionally, the header of the search results will indicate the number of results found for each search type (Companies, Selling Leads, Buying Leads). The contact details are visible to Premium members only.

To access detailed information about a search result, simply click on the item in the search results list. This will take you to a dedicated page with more comprehensive details about the company, selling lead, or buying lead.

If you can't find what you're looking for, try using different keywords or refining your search criteria. You can also contact our support team for assistance. They can help you find the information you need or guide you on how to use the search function more effectively.

We offer various banner advertisement options to help businesses promote their products and services. These include banner ads on our homepage, category pages, and newsletters. Our advertising options are designed to maximize visibility and engagement with our targeted audience of global IT, mobile phones and consumer electronics traders.

To purchase a banner advertisement, please visit our Banner advertisements page where you can find detailed information about our ad options, pricing, and how to place an order. Alternatively, you can contact us directly for a personalized quotation. Please note that only Premium members are eligible to advertise on our website.

We offer various banner sizes and placements, including leaderboard banners, skyscraper banners, and medium rectangle banners. These can be placed on different sections of our website such as the homepage, category pages, and within our newsletters. Detailed specifications can be provided by contacting us.

Yes, we offer custom quotations for banner advertisements based on your specific needs and requirements. To get a personalized quotation, please contact us with your requirements, and our team will assist you with the best options and pricing.

Banner advertising provides numerous benefits, including increased visibility to a targeted audience of IT traders, enhanced brand recognition, and higher engagement rates. Our platform reaches a global network of buyers and suppliers, making it an effective place to advertise your business.

Our team provides full support for setting up your banner advertisement, including assistance with ad design, placement, and performance tracking. For any help or inquiries, you can contact us.

Our team provides full support for setting up your banner advertisement, including assistance with ad design, placement, and performance tracking. For any help or inquiries, you can contact us.

Yes, we have a mobile app available for both Android and iOS. You can download it from the Google Play Store or Apple App Store.

Yes, we have an Android mobile app available. You can download from Google Playstore

Yes, we have an Apple iOS mobile app available. You can download from theApple Store

You can provide feedback by visiting the "Feedback" section in our Contact Us" page or by writing an email.

For dispute resolution, contact our support team with all the details of the issue. We will mediate and help both parties reach a resolution.

Your Premium membership will be auto-renewed as per your payment settings in your Paypal account. If you want to renew manually, you can change your recurring payment settings by logging into your Paypal account and going to the Recurring payment section.

Your Premium membership was auto-renewed as per your payment settings in your Paypal account. You can change your recurring payment settings in your Paypal account.